Shipping policy
Shipping Policy
Thank you for shopping with Balanced & Uniquely You Collection.
Each order is carefully packed and prepared for shipment to help ensure it arrives safely and in excellent condition.
Processing Time
Orders are typically processed within 2–4 business days, excluding weekends and holidays.
During promotions or periods of higher order volume, processing times may be slightly extended.
Shipping Methods & Rates
Orders are currently shipped within the United States using USPS tracked shipping services.
Standard shipping is $5.00.
Free standard shipping is available on U.S. orders of $70 or more before taxes and after applicable discounts.
Any available shipping options and charges will be displayed at checkout before your order is completed.
Order Tracking
Once your order ships, you will receive a shipping confirmation email with tracking information.
Please allow time for tracking information to update after USPS receives the package.
Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you notice an error in your shipping address, please contact us as soon as possible at hello@balanceduniquelyu.com. We cannot guarantee that an address can be changed once an order has been processed or shipped.
If a package is returned to us because of an incorrect or incomplete address provided at checkout, additional shipping charges may apply if the package is reshipped.
Delivery Delays
Delivery estimates provided by the carrier are estimates and may be affected by circumstances outside our control, including carrier disruptions, weather conditions, and holidays.
Lost or Damaged Packages
If your order arrives damaged, please contact us at hello@balanceduniquelyu.com within 3 days of delivery.
Please include:
- Your order number
- A description of the issue
- Clear photos of the product and packaging
If tracking indicates that a package may be lost in transit, please contact us so we can review the shipment and assist with the appropriate next steps.
Issues involving refunds or replacements are handled in accordance with our Return & Refund Policy.
Contact
For shipping questions, please contact: