Shipping policy
Shipping Policy
Thank you for shopping with Balanced & Uniquely You Collection.
Each order is carefully packed and shipped with intention to ensure your products arrive safely and in excellent condition.
Processing Time
Orders are typically processed within 2–4 business days, excluding weekends and holidays.
During launches, promotions, or high-order periods, processing times may be slightly extended.
Shipping Methods
Orders are shipped through USPS using tracked shipping services.
Shipping rates are calculated at checkout unless otherwise stated.
Free Shipping
Free standard shipping is available on qualifying U.S. orders of $70 or more before taxes and discounts.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information.
Please allow time for tracking updates to appear after the carrier receives the package.
Incorrect Addresses
Customers are responsible for entering the correct shipping address at checkout.
Balanced & Uniquely You Collection is not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address, additional shipping fees may apply to resend the package.
Delays
Shipping delivery estimates are provided by the carrier and are not guaranteed.
We are not responsible for delays caused by:
- USPS or carrier disruptions
- Weather conditions
- Holidays
- Customs processing
- Incorrect address information
Lost or Damaged Packages
If your order arrives damaged, or if your package appears lost in transit, please contact us within 3 days of delivery or tracking confirmation.
Please include:
- Your order number
- Photos of damaged items or packaging if applicable
Contact
For shipping questions, please contact:
hello@balanceduniquelyu.com